FREQUENTLY ASK QUESTION (FAQ)
Click on each question for the answer
WHAT IS MACEHOST?
MaceHost Is A Premium Minecraft Server Hosting Company Providing Reliable, High-Performance Servers. We Ensure That Your Minecraft Server Runs Smoothly With Zero Lag And Maximum Uptime.
HOW DO I GET STARTED WITH MACEHOST?
Getting Started With MaceHost Is Simple! Just Visit Our Website, Choose The Hosting Plan That Fits Your Needs, And Follow The Sign-Up Process. After Registration, You'll Gain Access To Your Control Panel, Where You Can Configure Your Server And Start Playing.
HOW LONG WILL IT TAKE TO DELIVERY THE ORDER ?
Our orders are completed automatically within 5 minutes.
HOW MUCH DDOS PROTECTION DOES MACE HOST PROVIDE?
We Offer Strong DDoS Protection, Keeping Your Server Secure And Operational Even During Attacks
WHAT KIND OF HARDWARE DO YOU USE?
MaceHost Uses High-End, Dedicated Servers With Powerful Processors, Fast SSD Storage, And Plenty Of RAM To Ensure A Smooth And Lag-Free Experience For All Players. We Provide Robust Infrastructure To Handle Both Small And Large Communities.
WHAT TYPE OF RAM DOES MACE HOST PROVIDE IN THEIR SERVERS?
We Use DDR5 Ram For Our Hosting
WHAT MINECRAFT VERSIONS ARE SUPPORTED?
We Support All Major Versions Of Minecraft, Including The Latest Updates. Whether You're Using Minecraft Java Edition Or Bedrock Edition, We’ve Got You Covered. You Can Even Switch Between Different Versions With Just A Few Clicks In Your Control Panel.
CAN I INSTALL MODS OR PLUGINS?
Yes! We Fully Support Minecraft Mods And Plugins. You Can Install Them Easily Through Your Server's Control Panel. Just Ensure That The Mods And Plugins You Choose Are Compatible With Your Server's Version.
DO YOU OFFER 24/7 SUPPORT?
Absolutely! Our Customer Support Team Is Available 24/7 To Assist You With Any Issues Or Questions. Whether It's A Technical Issue Or Just Advice On Optimizing Your Server, We’re Here To Help.
HOW DO I UPGRADE OR DOWNGRADE MY PLAN?
You Can Easily Upgrade Or Downgrade Your Hosting Plan Directly From Your Control Panel. Just Log In To Your Account, Select The "Upgrade/Downgrade" Option, And Choose The New Plan You Wish To Switch To.
IS THERE A MONEY-BACK GUARANTEE?
Yes, You Can Get Refund Within 1 Days But Valid Reason Must Be Provided.
CAN I RUN MULTIPLE MINECRAFT SERVERS ON A SINGLE ACCOUNT?
Yes, You Can Run Multiple Minecraft Servers On Your MaceHost Account. We Offer Various Plans With Different Levels Of Resources, Allowing You To Manage Multiple Servers From One Centralized Control Panel.
WHAT ARE THE SERVER PERFORMANCE GUARANTEES?
We Provide 99.9% Uptime And Fast Server Performance. Our Servers Are Optimized For Low-Latency Connections, Ensuring A Smooth And Uninterrupted Minecraft Experience For Your Players.
HOW DO I BACK UP MY SERVER DATA?
Regular Backups Can Be Easily Created Through Your Control Panel. We Also Recommend Using External Backup Solutions For Extra Security. It’s Always A Good Idea To Back Up Your World Files, Plugins, And Configurations Before Making Significant Changes To Your Server.
DO YOU OFFER ANY ADDITIONAL FEATURES?
Yes, We Offer A Variety Of Features Such As Automatic Updates, DDoS Protection, Instant Setup, Custom Subdomains, And More! You Can Also Install Additional Mod Packs And Plugins For Greater Flexibility.
HOW DO I ACCESS MY SERVER FILES?
You Can Access Your Server Files From Our Control Panel We Provide Full SFTP Access
CAN I TRANSFER MY EXISTING MINECRAFT SERVER TO MACEHOST?
Yes, We Offer Easy Migration For Your Existing Minecraft Server. Simply Contact Our Support Team, And They Will Help You Transfer Your Files And Settings Over To Our Platform.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We Accept A Wide Range Of Payment Methods, Including UPI, PayPal, And Other Secure Payment Options. Our Billing System Is Fully Automated, And Payments Are Processed Securely.
IS THERE A LIMIT ON THE NUMBER OF PLAYERS MY SERVER CAN HAVE?
The Number Of Players Your Server Can Handle Depends On The Hosting Plan You Choose. Higher-Tier Plans Offer More Resources To Accommodate Larger Player Counts. However, If You Expect A High Player Count, We Can Recommend A Plan Based On Your Specific Needs.
HOW CAN I CANCEL MY HOSTING SERVICE?
If You Need To Cancel Your Hosting Service, Simply Log Into Your Account And Follow The Cancellation Process In Your Control Panel. If You Need Any Assistance, Feel Free To Reach Out To Our Support Team.